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Business Practices and Organization, Customer Care

How to professionally clean commercial office buildings

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How To Clean Offices

Are you curious about the commercial cleaning business?  Want to know what it takes to be timely, clean efficiently, and make sure that every task is completed?  It is not difficult to learn this trade.  It does, however, require focus and intentionality, believe it or not.  Here are 2 best practices that will show you […]

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Customer Care, employee matters

What to do when an employee steals from a customer

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What To Do When An Employee Steals.

  Imagine this: At 8am on Saturday morning, you get a call from a cleaning customer.  He explains that $250.00 is missing from his dresser drawer.  You know that you had your top employee cleaning in his place on Friday.  The whole idea of this team member stealing is ridiculous – it has never happened […]

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Business Practices and Organization, Customer Care

What To Do After Being Fired As A Professional Cleaner

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Cleaning contract cancellation Red shirt with log, white and red stripe towel with duster.

  Let’s face it getting fired from any job can be jarring. As a professional cleaning company, the simple solution would be to replace the lost income with another job. But, how do you handle things with your staff or with the customer that let you go? How do you move on? Here’s what to […]

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growth strategies

2 Ways To Make Extra Money, In The Summer, With Your Professional Maid Service

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2 ways to make extra money in the summer with your professional maid service. blue gloved hand wiping door with a pad.

Summer months can be rough for professional residential house cleaning services. When your customers change their house cleaning schedule, this can affect your bottom line. Simply put, if for whatever reason you can’t work – you don’t get paid. Here are 2 ways to make extra money, in the summer, with your Professional Maid Service. […]

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Business Practices and Organization, growth strategies

How To Win A Janitorial Bid

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How to win a janitorial bid. Diverse team in front of office building

  This article is about how to win a janitorial bid. It is how to present the best and most responsible proposal to win a commercial office building cleaning contract. No gimmicks or schemes involved.     Let’s start by understanding what a “bid” is.   A BID is a request for a quote or […]

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