Here’s why spring cleaning offices is important to your customers and your professional janitorial business. It can benefit you both equally. Your customers will experience a more comprehensive cleaning. You will expand your skills AND create more revenue streams.
UPDATED: 3/21/20 When cleaning during a viral outbreak, be sure to add an EPA approval disinfectant to clean all commonly touched surfaces.
Professional deep cleaning services for office buildings is important for many reasons.
Here are 3 major reasons why incorporating spring/deep cleaning into your cleaning maintenance schedule can be vital to all your customers.
1. Deep cleaning or spring cleaning, allows your customers to experience a more thoroughly clean office space other than what is provided daily or weekly.
2. Giving this spring cleaning two, three or four times a year will protect and prolong the life of the varying surfaces in your customers’ work space.
3. By providing comprehensive cleaning maintenance services, you show your customers the true value you bring to them. It really sets you apart from the norm.
I remember when we first got started with our janitorial cleaning company.
I started it about 7 years before my husband came on board. We currently still own and operate our professional maid and janitorial cleaning service. We’re going on 27 years now!
Anyway, I should say that I did not offer customized cleaning services at the very beginning. When I started cleaning, I simply made general cleaning checklists. I never considered detailed office cleaning because I didn’t know how to clean anything beyond basic cleaning.
That was a HUGE mistake and left a lot of money on the table.
I quickly got past this “I-don’t-know-what-I’m-doing” thing, and learned what my customers were really looking for.
My customers wanted a one-stop shop to provide their every cleaning maintenance need. They didn’t want the hassle of having to find a separate carpet cleaning company or a separate window cleaning company. They wanted our company to service all of their needs.
After all, who knew their space best?
We knew the layout of their office. What areas were used the most. And which areas were hardly ever touched so didn’t require all that much cleaning.
We knew our customers.
Plus, our customers trusted us. They were already familiar with our business, our team members, and they way we conducted ourselves. So why not propose additional cleaning if we saw the need?
Offer more professional deep disinfecting and sanitizing services for your commercial office cleaning customers.
Yes, it may cost you money to learn a carpet cleaning method. Or, to spend time on countless tutorials of “How To Clean This or That.” Or, to invest in more EPA approved sanitizing products. Trust me, it’s all worth it.
Unless, your customers have a really tight budget, most of them will jump at the chance of your offer for additional cleaning services. We’ve yet to find a customer that turned down requests for extra cleaning in their offices.
Even some of our non-profit facilities took advantage of deep cleanings like carpet care, floor scrubbing, atrium windows and exterior window cleaning.
If you’re interested in providing Spring and/or deep cleaning services to your commercial cleaning clientele, consider entering the FREE deep cleaning challenge today!
- The deep cleaning challenge teaches you how to upsell your commercial office cleaning services by helping you identify your customer’s greater areas of concern.
- And if you’re a new janitorial cleaning business, the deep cleaning challenge will give you Gives suggestions of extra cleaning care tasks.
- You’ll also get help to price deep cleaning and sanitizing office cleaning jobs with a simple pricing guide.
ALL FOR FREE!
Performing deep cleaning jobs for our office building customers eliminated their fuss over trying to find other cleaning companies for services that we could provide.
Try the challenge with your company today.
Before you perform any office deep cleaning services, understand what you’re upselling.
A commercial office space may bring in $1,300 per month. But for the same office you can bring in an extra $205 in the same month. Here’s how.
If you add in an additional $100 for window cleaning. $30 to clean the office freezer/ refrigerator combo. And maybe sanitize all of the bathroom walls in the office for $75.
The extras can be yours for the asking! Sooooooo, ask.
Now you might be curious as to how to tackle this concept, especially if you are new to the cleaning business industry. So, I have outlined a step-by-step approach.
First, access the office space.
Literally walk all around and check each room and each level. Look over the halls, the stair cases, the lobby. Take a look outside. Explore any and all possibilities. Write down everything and anything that YOU can possibly clean. Even if you have to subcontract the work out.
Secondly, consider your price to perform the extra cleaning tasks.
When deciding on how to charge for deep – spring – or special disinfecting cleaning jobs, think of how much time it will take you to perform the task and the material you will need. Always base your prices on your estimated cleaning time (labor costs), additional cleaning supplies, cleaning rental equipment, and any extras such as parking fees, and out-of-service area fees.
Third. Prepare your proposal.
It doesn’t matter if you text your customer the quote, have a casual conversation with them, call them on the phone, email them, or leave a paper proposal on the property manager’s desk. All of that is inconsequential.
The point is to just reach out – don’t let how you inform them become a hindrance, because it can.
Forth and lastly.
Just make it happen. Be sure to schedule the extra time.
There’s nothing worse than to schedule an extra cleaning for one customer and forget that you were supposed to be at another customer’s office to clean.
Be careful and allow enough time. Even travel time.
Ok, let’s rinse and repeat.
In conclusion, “find” extra items to spring or deep clean in offices that bring honest value to your customer. Price appropriately. Offer the proposal to your customer. Make it happen and schedule the cleaning. Providing fantastic customer care, creating new revenue sources, and improving your skills as a professional janitorial contractor are 3 major reasons why spring | deep cleaning offices is important.
“The human spirit is like an elastic band. The more you stretch, the greater your capacity.” ― Bidemi Mark-Mordi
Until next time,
Creator of A Janitor’s Story®. I started my office cleaning side hustle at 20 years old. Years later, with the partnership of my husband and our amazing staff, my business grew to mid-six figures and fulfilled my wildest dreams! Now, 27 years STRONG, I’ve retired, and I help aspiring entrepreneurs to START and GROW their house and office cleaning service businesses to achieve their biggest dreams. I’d like to help you do the same.
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