Looking for tips and ideas to help guide you when you’re feeling overwhelmed with your cleaning business? Here are 3 actionable and proven, helpful tips for stress and burn out! And one might be that you need a serious nap! No kidding. Keep reading….
There’s nothing worst than a professional cleaning maid and janitorial business owner feeling stressed out! Our concerns are on a multitude of things that typically intertwine with one another.
For example, late payments from customers, so it’s a strain to make payroll.
Or, the constant need to balance our cleaning rates to match the rising costs of supplies or material.
Oh, and this is classic. Just when you’ve hired a handful of good people ready to work, you get news that your cleaning contract was cancelled. Yep, been there, done that, got a t-shirt, a fanny pack, and a jumbo pencil that says so!
It’s enough to make you scream! Or, in my case, have a good cry… and curse!
I can’t fail to mention the constant pursuit to get more customers on one end and stop the retained customers from leaving.
There are money mismanagement concerns. Hard to please customers. Wasted time on nonsense network meetings that never bring in real money-making business. Missed deadlines. Property damage. Theft.
This sad list of problems can go on and on – and I haven’t begun with the real cost of employee turnover which is extremely high. According to this article, employee turnover rates for the professional cleaning industry is between 75% – 375%. (The norm is 200%!)
Seriously, are you ready to scream…. Or cry? Still, cursing is also acceptable. (In private, 😉).
When the crap hits the fan and you have an influx of any of these realities of our industry, you have my permission to scream, pray, fast… and pray, avoid it all and secretly play Roblox on your son’s tablet, cry, and/or curse.
And, once you’ve had 5 good minutes of this emotional fit, (okay, maybe 15), you still have to get up. Change your shirt. Wipe your face. Put your son’s tablet back on the charger. And for me, reapply make-up and hope like hell nobody was in earshot and heard me curse.
Why get up you may ask? Why get my ‘crap’ together to stay in the game of professional cleaning?
Because it’s all manageable. And let’s face it. Crap happens, and you can move past it. All the things mentioned above can bring overwhelm and stress and exhaustion.
You can move past this and stay in the game too. Seriously, you owe it to yourself, your family, and to your business. The very business you decided to have.
Trust me! Your professional maid and janitorial service can get better. Buuuut, you have to make it better. And, in this instance, making it better starts with you!
Here are 3 things to do to STOP feeling overwhelmed with your cleaning business
(There are plenty more things, but let’s face it, I gotta have something else to write about in a few months, 😊)
First, prioritize what needs to be cared for immediately and schedule out everything else according to your availability.
If there is a fire, and I mean a real fire, put it out.
What constitutes a fire? A fire is whatever is going on in your business that requires immediate attention.
Perhaps, 2 employees are having an argument at a customer’s location and you get a phone call from the customer. Stop everything! Handle that situation at all costs.
You just got word from a relative of an employee that your employee passed away. Stop everything and be the most compassionate, sympathetic listening ear that you could ever be. (Don’t fret about the job they had to do that day. The caller is suffering waaaaay more than your inconvenience). Just take the time to listen….. right then and there.
Those are fires. Put them out right away.
There are some things that will not need your immediate attention and can be filtered throughout the week.
The things that require your attention but can be put off are data entry of sales or marketing strategies you’re eager implement.
Sure, these are important, but you can time block your day throughout the week to dive deep into these things. By the way, we have a time blocked daily schedule in our library resource. Go ahead and grab it!
Secondly, delegate the tasks that really don’t need your input.
Now this tactic of stress relief is always ongoing and it shifts as you evolve with your house cleaning and office cleaning business.
There will always be times that you need to push off certain mid-grade or low-grade responsibilities to others. And, depending on what level you are in your business’ journey, those duties will vary.
Don’t try to be the Lone Ranger. (It leads to crying, and certainly a curse word or two).
Simple low-grade, but important tasks can be laundry duty for the towels and mops or wiping down equipment and refilling supplies.
Mid-grade duties can be data entry into your systems and structures. Ordering uniforms and supplies, (inventory stuff).
These things can be easily taught, so most team members can catch on quickly relieving you for the bigger things to manage.
Third. Take.A.Break. Humm, I’m sure someone in your camp has probably mentioned this. Please listen to them.
Think of it like this: If you are a parent of a toddler, or has babysat for a toddler, seen one in a grocery store, on a plane, at Target, met one in real life during a 10-minute tantrum only because they need a nap – this might be your behavior when you just simply need a break.
I think my husband and cleaning team got together to pay for a weekend getaway once for me.
Kidding. (I’m really not kidding though.)
Take a break and overcome your overwhelm!
It really doesn’t matter how you take a break nor to what degree – if you take 3 days or 3 weeks. Just remove yourself from your work and do something relaxing.
If you golf, go and golfing! Fish, put that famous sign out “Gone Fishin’”. Scrap book! Finally, use those crazy stickers you’ve been collecting since Mop and Glo was the go-to cleaner!
Seriously though, take a break.
Take it from me, breaks..
- recharge your body, your mind, and your soul.
- they help you to see things from a bigger and better perspective with a relaxed mind.
- your team probably needs you to go away also. OR at least go and take a long nap.
So, we’re gonna leave you with a homework assignment because it really made no sense that you read all of this but didn’t have an action plan.
Homework: Recognize when you’re stressed out and feeling overwhelmed with your cleaning business. Do something about it. It can be one or all of the 3 suggestions highlighted here. Above all of them, TAKE A BREAK!
Feeling overwhelmed with your cleaning business is serious stuff. I know that I joked around in this article because I was actually hoping to make you laugh. Did it work? Was it helpful? I take your silence as a yes. Nevertheless, put one or all of these suggestions to the test: prioritize your duties, delegate where you can, and go take a nap. Oops…. Take a break. From one cleaner to another, YOU DESERVE IT ANYWAY!
“Give your stress wings and let if fly away.” –Terri Guillemets
Until next time,
Creator of A Janitor’s Story®. I started my office cleaning side hustle at 20 years old. Years later, with the partnership of my husband and our amazing staff, my business grew to mid-six figures and fulfilled my wildest dreams! Now, 27 years STRONG, I’ve retired, and I help aspiring entrepreneurs to START and GROW their house and office cleaning service businesses to achieve their biggest dreams. I’d like to help you do the same.
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