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employee matters

Our Story of How We Hire Employees for Our Maid and Janitorial Cleaning Service, Part 1, Know the job

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Our story of How We Hire Employees for Our Maid and Janitorial Cleaning SErvice

  The most important thing we found out when hiring employees for our maid and janitorial cleaning service is that it is best if we knew the job first hand and not learn the job along with the staff.   I’m saying that when you begin to branch out in search of people to help you with […]

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Business Practices and Organization

Why We Stopped Giving Exact Cleaning Quotes Over the Phone

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Our Story Why We Stopped Giving Exact Cleaning Quotes Over the Phone

  Have you ever showed up to a cleaning job and realized that you under priced?  This is our story, why we stopped giving exact cleaning quotes over the phone.  We learned such a hard lesson!   Well, this was several years ago when my husband and I first purchased our residential maid service.  We […]

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Customer Care

Our Story, One Mistake to Avoid With Your Professional Maid Service

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One mistake to avoid with your professional maid service

  Want to know how we found out the importance of checking our work from the homeowner’s position? This is our story, one mistake to avoid with your professional maid service.   Understand where I’m coming from. I believe that we all strive to provide quality cleaning services.  I’m only eluding to the fact that […]

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Customer Care

Our Story, Don’t Lose A Customer Because Of Inconsistent Cleaning

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Don't Lose a Customer to Inconsistent Cleaning

  Please don’t lose a customer because of inconsistent cleaning!  We did.  We stopped giving them what they expected.   Well, let me just share with you a time, in fact there were many, that we didn’t always focus on the customers and their needs.  The things that mattered to them the most, the detailed cleaning […]

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